What is Digital Transformation?

Digital transformation is becoming a hot topic at the moment. With the rapid growing pace of technology becoming more innovative and useful, some companies are questioning what they need to do to stay ahead or catch up. The days are long gone of how businesses used to operate 30 years ago and now some companies are going through the decision or process of embracing new ways and technologies of working. Due to the changing nature of consumers this means that if some companies do not adapt they could be missing out on business.

At its core, digital transformation (or DX as we like to call it) is simpler than you think. So what is it? The definition of DX is “Digital Transformation is the use of new, fast and frequently changing digital technology to solve problems. One of the examples of digital transformation is cloud computing. It reduces reliance on user owned hardware and increases reliance on subscription based cloud services.”

However, DX is more importantly about the people in the company. Spending vast amounts of money to implement the latest hardware and cloud technology will not solve the problem alone. Staff need to be trained to use the new additions and possibly new staff need to be added to the team to maintain the new hardware and technology. From there, a digital transformation would mean designing and implementing new processes and ways of working so that the staff can get the most out of the new digital and technological upgrades.

So what are the benefits? Why would I want to “transform” my business? As mentioned earlier, if you have not changed the way you work it is almost certain that competition will get the better of you. When transformed it is likely that your business will see the following benefits:

• Improved profitability
• Decrease in resources being wasted
• Increase in team and project efficiency
• Decrease paper usage
• Reduce environmental footprint
• Increase in quality of product or service
• Improved lead times
• Improve customer satisfaction